Frequently Asked Questions
Do you offer delivery?
We only offer click and collect at the moment.
Can I order a custom cake from a photo or reference image?
We currently do not offer fully custom cakes based on photos or external references. However, some of our cakes can be slightly modified, such as changes to colors, cream type or basic decorations, depending on the cake type.
If you’re interested in a minor modification to a cake from our existing menu, please visit your local Bonbons Bakery and speak directly with the staff.
Do you make Halal/Kosher/religiously observant cakes?
Bonbons Bakery is not formally Halal or Kosher certified, however most of our cakes are free from alcohol, pork products and animal additives (such as gelatine) unless expressly stated in the product description.
Do you make eggless cakes?
Unfortunately, Bonbons Bakery does not offer eggless cakes at this time. All of our cakes contain egg as part of the base ingredients.
Why can't I select next day pick up?
If the date you’re trying to select is unavailable, it means we’re unable to prepare your cake in time for that pickup.
For Bonbons Mini & Classic Cakes, orders must be placed before 2:00 PM for next-day pickup.
For Bonbons Specialty Cakes Range, please place your order at least 2 days in advance.
For Bonbons Celebration Cakes, please place your order at least 3 days in advance.
What cake size should I get?
6” – 6 to 8 Party Serves
8” – 8 to 14 Party Serves
10” – 12 to 20 Party Serves
12” – 20 to 30 Party Serves
14” – 30 to 40 Party Serves
16” – 40 to 50 Party Serves
18” – 50 to 60 Party Serves